Privacy Statement

How We Use Your Personal Data

SurfSaver values your trust and is committed to handling your personal data responsibly. Below, we outline the categories of personal data we collect, how we use it, and your rights concerning your data.

Personal Data Usage Overview

We collect personal data to enhance your experience and provide relevant services. This may include:

  1. Opt-In Communications
    Visitors to our website can opt in to receive newsletters, updates, and event notifications. For this, we collect your email address. We do not sell your personal data. However, we may share it with third-party service providers who manage email marketing, event coordination, and related services.
  2. Business Purposes
    In certain cases, we share personal data with service providers to support functions like customer service, marketing, security, performance monitoring, order fulfillment, and data analysis. Additionally, data may be shared:

    • To protect SurfSaver’s legal rights and ensure safety.
    • In connection with corporate transactions (e.g., mergers or sales).
  3. Your Choices
    You can opt out of communications by emailing [email protected], clicking “unsubscribe” in emails, or replying with “UNSUBSCRIBE” in the subject line.
  4. Data Security
    SurfSaver will never ask for more data than necessary. If you receive suspicious communications asking for sensitive data, please disregard them and notify us immediately.

Data Collected via Inquiries

When submitting inquiries through our website, we may collect:

  • Required Information: Name, email, and inquiry details.
  • Optional Information: Company details, phone number, and referral source.

This data helps us respond effectively and offer relevant services.

Our website also gathers technical data such as IP address, browser type, and operating system for system administration and user analysis.

Sensitive Personal Data

We do not actively seek sensitive personal data (e.g., racial or ethnic origin, health information, or religious beliefs). If such data is ever collected, it will be in compliance with legal requirements and your explicit consent.

Data Retention and Access

  1. Retention Policy
    Personal data is retained only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Retention is determined by:

    • The duration of our relationship with you.
    • Legal obligations.
    • Safeguarding SurfSaver’s legal position (e.g., for litigation).
  2. Access and Storage
    Access to your personal data is limited to personnel who require it for their roles. Data is stored and processed securely in the United States, with internal policies ensuring protection.

Cookies and Third-Party Links

  1. Cookies
    Cookies are small text files that enhance user experience by storing preferences, enabling smoother navigation, and providing insights into website performance. SurfSaver uses:

    • Performance Cookies: To analyze website usage.
    • Social Media Cookies: To facilitate sharing and interaction with social platforms.

    You can manage cookies via browser settings, though disabling them may impact website functionality.

  2. Third-Party Links
    Our website may link to third-party websites or feature third-party widgets. These entities may collect data independently and are governed by their privacy policies. SurfSaver is not responsible for their practices.

Amendments to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected by an updated “Last Updated” date. Continued use of our website signifies acceptance of the revised policy.

Data Security Measures

We implement robust organizational, physical, and technical safeguards to protect your personal data. Measures include encryption, access controls, anti-virus software, and secure cloud hosting through providers like Microsoft. However, no system is entirely secure, and SurfSaver cannot guarantee the absolute security of your data.

Your Data Rights

You have several rights regarding your personal data, subject to applicable laws:

  1. Access: Request access to your personal data and information on its processing.
  2. Rectification: Request correction of inaccurate or incomplete data.
  3. Erasure: Request deletion of your data when it is no longer necessary.
  4. Objection: Object to the processing of your personal data.
  5. Restriction: Request limited processing of your data under specific circumstances.
  6. Portability: Request a copy of your personal data in a transferable format.

For inquiries about exercising your rights, please email us at [email protected].